Business

Customer Value, Customer Focus, Customer Satisfaction

Are You a Customer Narcissist?

AMA Journal

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January 1, 1994

Many attempts to get closer to the customer involve asking the customer to talk to you about you.

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Humor

Let me tell you about sharing

The only time you should use "share" as a verb is if dessert forks are involved!

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Humor

Fun in the sun overrated

Tips on how to enjoy the summer from one of the world's great indoorsmen

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