Business

Customer Value, Customer Focus, Customer Satisfaction

Ultimately, the Point is Value

Executive Excellence

|

May 1, 1993

When all is said and done, all customers are seeking is maximum value.

More Articles

Article Thumbnail Image

Humor

Shopping? Men don't buy it

To men, "shopping" means go in, buy it, and get out.

Article Thumbnail Image

Humor

Ask Mr. Customer

Actual letters from dissatisfied customers that I took the time to make up.

Article Thumbnail Image

Humor

Is it a cyber pet or a cyber threat?

How "virtual pets" are making our kids soft

Article Thumbnail Image

Humor

Making a living with a con job

How to be a successful management consultant (whatever that is)

Browse All Articles