home
About
Books
Articles
Media & podcasts
Contact
close
search
Home
about
books
articles
media & podcasts
contact
Business
Customer Value, Customer Focus, Customer Satisfaction
Ultimately, the Point is Value
Executive Excellence
|
May 1, 1993
When all is said and done, all customers are seeking is maximum value.
Read Article
More Articles
Reviews
Sisyphus With a Stethoscope
A review of Tracy Kidder's book a doctor’s practice serving the homeless of Boston
Reviews
He Does Everything You're Supposed to Do
A review of the Netflix docuseries about the PGA Tour: "Full Swing"
Humor
Down With Athletes' "Suffixism"
It's not Ken...Griffey Jr. It's Ken Griffey...Jr!
Humor
Is Age Really Just a Number?
Ruminations on turning 70
Previous
Next