Reviews

Books

Sisyphus With a Stethoscope

The Dispatch

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February 18, 2023

A review of Tracy Kidder's book a doctor’s practice serving the homeless of Boston

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Business

Six Sigma for Sales

This approach to driving out defects might be, well, defective.

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Business

Lights, Camera, Action!

Seeing--and solving--your problems through a different lens

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Business

Not How but Who

The right way to cater to customers is to cater to the right customers.

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Business

Self-Defeating Practices

Can marketing executives do more than lunch?