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Business
Customer Value, Customer Focus, Customer Satisfaction
One-on-One with Customers
AMA Journal
|
November 1, 2003
To get your Employees engaged, get them more directly connected to your Customers.
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More Articles
Business
Six Sigma for Sales
This approach to driving out defects might be, well, defective.
Business
Lights, Camera, Action!
Seeing--and solving--your problems through a different lens
Business
Not How but Who
The right way to cater to customers is to cater to the right customers.
Business
Self-Defeating Practices
Can marketing executives do more than lunch?
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