Business

Customer Value, Customer Focus, Customer Satisfaction

One-on-One with Customers

AMA Journal

|

November 1, 2003

To get your Employees engaged, get them more directly connected to your Customers.

More Articles

Article Thumbnail Image

Humor

May the Biggest Gigabyte Win

Proof that I would not be a good candidate as a tech support person.

Article Thumbnail Image

Humor

An Uncreative Title

I make my living as a management consultant and even I'm not sure what that means.

Article Thumbnail Image

Humor

A really fun and groovy test!

Making school tests more fun and accessible for students

Article Thumbnail Image

Humor

Tiger Woods to join Red Sox?

How Baseball can recapture its hold sports fans' attention

Browse All Articles