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Dispatches From the Front

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March 1, 2001

Most customer surveys are an exercise in institutional solipsism.

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2000: Problem? Or opportunity?

The real Y2K problem: Did the millennium begin in 2000? Or 2001?

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The 1997 "Flushy" Awards

Boneheadedness from Bureaucrats

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PREMISE ENVY

A lost episode of "Seinfeld"

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Exclusive! Fox sneak preview

An investigative report on the season's new Fox shows!

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