Business

I, the Customer

Dispatches From the Front
|
May 1, 2000
People know--deeply--what it's like to be the customer. Use that.
Read Article
More Articles
Article Thumbnail Image

Humor

The Donald Trump in all of us
I was onto Donald Trump a long time ago.
Article Thumbnail Image

Humor

RISE AND SHINE!
Adventures in family awakenings
Article Thumbnail Image

Humor

Ask Mr. Courtesy!
Advice during the early days of cell phones
Article Thumbnail Image

Humor

A victim of smile training school
A smile is a necessary but not sufficient part of customer service.
HomeABOUTbooksarticlesmedia & podcastscontact
© 2025 John Guaspari. All rights reserved
|
Privacy Policy