Business

Customer Value, Customer Focus, Customer Satisfaction

How to Unleash the Real Power of Customer Connections

The Journal for Quality and Participation

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April 1, 2000

People's own experiences as Customers is a powerful resource available to you.

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2000: Problem? Or opportunity?

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The 1997 "Flushy" Awards

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PREMISE ENVY

A lost episode of "Seinfeld"

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Exclusive! Fox sneak preview

An investigative report on the season's new Fox shows!

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