Business

Leadership

From quality to the customer to time

The Journal for Quality and Participation

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March 1, 1993

The journey to excellence is marked by learning and growth in knowledge

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Humor

Shopping? Men don't buy it

To men, "shopping" means go in, buy it, and get out.

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Humor

Ask Mr. Customer

Actual letters from dissatisfied customers that I took the time to make up.

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Humor

Is it a cyber pet or a cyber threat?

How "virtual pets" are making our kids soft

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Humor

Making a living with a con job

How to be a successful management consultant (whatever that is)

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