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Books
Football That Really is a Matter of Life and Death
The Dispatch
|
December 12, 2022
A review of Buzz Bissinger's book about two bored Regiments of Marines as they prepared to invade Okinawa
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Business
Virtual Aggravation
Virtual aggravation can trump real aggravation.
Business
Quality is Not a Way of Life
What it's about is not screwing up. Why should we be defensive about that?
Business
A Dirty Little Secret
Your people are not--necessarily!--your most valuable asset. But they could be.
Business
Myths About Customers
Three bits of conventional wisdom we could do without
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