Business

Customer Value, Customer Focus, Customer Satisfaction

Customer Means Customer

Quality Digest

|

October 1, 1998

The internal customer model ultimately limits the quality progress an organization can make.

More Articles

Article Thumbnail Image

Humor

Is it a cyber pet or a cyber threat?

How "virtual pets" are making our kids soft

Article Thumbnail Image

Humor

Making a living with a con job

How to be a successful management consultant (whatever that is)

Article Thumbnail Image

Humor

Let me tell you about sharing

The only time you should use "share" as a verb is if dessert forks are involved!

Article Thumbnail Image

Humor

Fun in the sun overrated

Tips on how to enjoy the summer from one of the world's great indoorsmen

Browse All Articles