Business

Customer Value, Customer Focus, Customer Satisfaction

Customer Means Customer

Quality Digest

|

October 1, 1998

The internal customer model ultimately limits the quality progress and organization can make.

More Articles

Article Thumbnail Image

Humor

It's the Birthday Creep Blues

Wherein I demonstrate that my love for daughter has its limits.

Article Thumbnail Image

Humor

Male and Female Role Playing

No apologies. I behave hopelessly, stereotypically like a male around the house.

Article Thumbnail Image

Humor

May the Biggest Gigabyte Win

Proof that I would not be a good candidate as a tech support person.

Article Thumbnail Image

Humor

An Uncreative Title

I make my living as a management consultant and even I'm not sure what that means.

Browse All Articles