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Humor
Loose Change
An Uncreative Title
Dedham Daily Transcript
|
May 14, 1997
I make my living as a management consultant and even I'm not sure what that means.
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Customer Means Customer
The internal customer model ultimately limits the quality progress and organization can make.
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It's changed the way people think, and that's very hard to do.
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Ultimately, the Point is Value
When all is said and done, all customers are seeking is maximum value.
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