Sports

A Simple Solution to MLB's Problems

The Dispatch

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December 22, 2022

Good on MLB for at long last taking steps to address what ails it. But the treatments it has prescribed only address the symptoms.

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Customer Means Customer

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Quality's Real Accomplishment

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Upgrading? Don't Bother.

A Rant About Software Quality

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Ultimately, the Point is Value

When all is said and done, all customers are seeking is maximum value.