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Sports
A Blemish on "The Beautiful Game"
The Dispatch
|
December 31, 2022
A modest proposal to improve the World Cup.
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Business
HR's Role in Driving Down "Thing Time"
HR needs to get the message out that what matters is to ensure that the things customers want get done right and as fast as possible.
Business
The Hidden Costs of Customer Satisfaction
Scan of original or retyped in new tamplate
Business
Solving the Mystery of Change
The problem isn't "Next Big Things"; it's "Next Big Thing'ism"
Business
Creating Value From the Inside Out
Giving more people direct line-of-sight to your customers
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